Sonifex Discart Frequently Asked Questions (FAQ)
Sonifex Discart Frequently Asked Questions (FAQ) This FAQ (frequently asked questions) answers some of the popular questions asked about the Discart and the way it operates. If you have any specific questions regarding the operation of Discart which aren't covered below, please contact your nearest distributor, or Sonifex directly.
My Discart machine fails to read the disk, shows "disk not ready 3" or produces crc errors. What's wrong?
It's likely that you've got a faulty disk or disk-drive. Try a different disk in the same drive. If this shows the same fault, then you have a defective disk-drive. Either replace the dusk-drive with another one (if you have one), or return the drive to Sonifex to see if it can be refurbished.
Note : There are no longer any more of the 2.88MB drives available to operate with the Discart and micro-cart series of machines, so the only option is refurbishment of existing drives.
When playing disks, the audio is noisy (popping and crackling or high pitched tone). What's wrong?
Try replacing the timing PAL (PA7024), Q33. This can be ordered from Sonifex.
The Discart fails to initialise and/or does not retain the time and date settings.
The lithium cell in the Discart needs replacing, Sonifex part number 16-283.
The Discart fails to initialise and/or keeps resetting (sometimes on loading a disk). What's wrong?
The fault is that the main +5V supply rail has become noisy, is low or keeps dipping. The cure is to replace Q2 on the power supply PCB, GSR405/2 dc-dc converter, Sonifex part number 55-317.
Drives fail to recognise that a disk has been inserted or fails to recognise the type of disk (ED,HD, etc)
The fault is that one or both of the disk detection switches has been broken. If it is a Sony drive, then you can get spare switches from Sonifex, part number 55-824. If the drive is of any other type, then you'll have to replace the drive. (See first question in FAQ)